📜 TERMS OF USE

Last updated: January 2026

1. Acceptance of Terms

By accessing or using this website and chatbot, you agree to be bound by these Terms of Use.

If you do not agree, please do not use this service.

2. Purpose of the Service

This platform provides:

• General health information

• Symptom awareness

• Safety guidance

• Optional doctor consultation access

⚠️ It does not provide medical diagnosis or treatment.

3. No Doctor–Patient Relationship

Use of this website or chatbot does not create a doctor–patient relationship.

Any medical decisions must be made with a qualified healthcare professional.

4. Emergency Limitation

This service is not for medical emergencies.

If you experience:

• Chest pain

• Severe breathlessness

• Stroke symptoms

• Severe bleeding

• Loss of consciousness

👉 Seek immediate medical attention from a hospital or emergency service.

5. Use at Your Own Responsibility

• Information is provided “as is”

• Outcomes may vary between individuals

• Users are responsible for how they use the information provided

6. Medication & Treatment Disclaimer

• No prescription drugs are provided through this platform

• Any medicine information is general and informational

• Always consult a doctor before starting or stopping treatment

7. Paid Services

• Some services (such as online consultation) may be paid

• Payments are optional and clearly disclosed

• No payment is required to receive critical safety information

8. Prohibited Use

Users must not:

• Misuse the chatbot for illegal purposes

• Submit false or misleading medical information

• Attempt to diagnose others using the platform

• Copy or reproduce content without permission

9. Intellectual Property

All content, design, and chatbot logic belong to this website and may not be copied or reused without written permission.

10. Limitation of Liability

We are not liable for:

• Medical outcomes

• Decisions made based on chatbot information

• Delays in seeking professional care

Use of this platform is at the user’s own risk.

11. Termination of Access

We reserve the right to suspend or restrict access if:

• Terms are violated

• The platform is misused

• User behavior threatens safety or integrity

12. Governing Law

These Terms shall be governed by the laws applicable in Pakistan.

13. Contact Information

For questions related to these Terms, contact:
📧 bismillahfamilyhospital@gmail.com